⚡ Lightning-Fast Support

Average Response Time: Under 2 Hours

Our dedicated support team is standing by to help you succeed. Get expert assistance from the creators of KojinStudios bots.

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Discord Support

Join our support server for instant help from our team and community. Get real-time assistance, ask questions, and connect with other users.

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Email Support

Send us a detailed message about your issue or question. Perfect for account-specific problems, billing inquiries, or detailed technical issues.

Send Us a Message

✅ Message sent successfully! We'll get back to you within 2 hours.

Frequently Asked Questions

How do I set up my bot?
Each bot comes with a comprehensive setup guide. Simply invite the bot to your server and use the /setup command to get started. Our Discord support team can walk you through the process.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various digital payment methods through our secure Stripe integration. All transactions are encrypted and secure.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time with no cancellation fees. Your bot will remain active until the end of your current billing period.
Do you offer custom bot development?
We focus on our premium bot suite, but for enterprise clients with specific needs, we may consider custom development. Contact us to discuss your requirements.
What's your uptime guarantee?
We maintain 99.9% uptime across all our services with enterprise-grade infrastructure. Any downtime is immediately addressed by our monitoring systems.
How do I report a bug or issue?
You can report bugs through our Discord server, email support, or the contact form above. Include detailed steps to reproduce the issue for faster resolution.